Frequently Asked Questions
Everything you need to know about your JOAH BROWN order.
What is the signature JOAH BROWN fit?
Our collection is designed to bridge the gap between comfortable loungewear and high-fashion streetwear. Most items feature a signature oversized fit or a body-contouring stretch. We recommend checking the specific size guide on each product page to find your perfect fit.
How long will it take to receive my order?
Standard processing takes 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like bodysuits may be final sale. Returns can be initiated through our online returns portal.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location. Please note that customs duties and taxes are the responsibility of the recipient.
How should I care for my JOAH BROWN pieces?
To maintain the quality and softness of our custom-knit fabrics, we recommend machine washing on a cold, gentle cycle with like colors and laying flat to dry. Avoid bleach and ironing on high heat.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we have a very limited window for modifications. Please contact our customer support team immediately if you need to change an address or cancel an item.